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Return and Refund

PAYMENT TERMS APPLICABLE FOR ALL INTERFACES OF DASHPOD (MOBILE APPLICATIONS, DIGITAL MEDIUMS, PARTNER WEBSITES, RELATED OFFLINE AND ONLINE PRESENCE, SOCIAL WEBSITES AND APPLICATIONS, ‘DASHPOD’ AND OTHER COMPANY OWNED WEBSITES AND OFFLINE ORDER CENTERS) – (HEREBY REFERRED TO AS ‘DASHPOD INTERFACES’, ‘WE’ OR ‘DASHPOD’)

‘Dashpod’ is an electronic battery driven device(s) which works on Bluetooth technology and connects to a mobile application for its functionality, while seeking to improve fitness and agility building, the outcome of which may differ from person to person and at varying levels for the same person at varied times.

The usage of any and all of the ‘Dashpod Interfaces’ at any point of time, warrants your acceptance of the payment terms in this document, the clauses of which can change from time to time, due to any updates operational or regulatory requirements.

Payment for Online Orders and Shopping through ‘‘Dashpod’ Interfaces’:

‘Dashpod Interfaces’ offer you multiple payment methods to make your purchase by using options such as Visa, MasterCard, Diners and American Express credit/debit cards, UPI, Netbanking options in India and other countries, through its selected government approved third-party payment gateways or payment processors. The availability of the services of such payment gateways in all countries is a matter of operational policy of the respective payment gateway company and ‘‘Dashpod’’ cannot be held responsible for the same.

You can be rest assured that ‘Dashpod Interfaces’ trusted payment gateway partners use best possible secure encryption technology to keep your transaction details confidential at all times. We only have access to the interfaces and the related data shared by our payment gateway providers.

All payments made against the purchases/services on ‘Dashpod Interfaces’ by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. In case of overseas remittances, the applicable foreign exchange rules, all applicable processing charges and regulations will apply.

Before shipping / delivering your order to you, ‘‘Dashpod’ Interfaces’ or its authorized staff / consultants / personnel may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.

Credit/Debit Card/ Net Banking Details:

You agree, understand and confirm that the Credit/Debit card/Net banking/UPI details provided by you for purchase of products on ‘Dashpod Interfaces’ will be correct and accurate, and you shall not use the credit/debit card/net banking which is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit/debit card/ net banking details when making payment on ‘Dashpod Interfaces’. Your credit/debit card/ net banking information never reaches ‘Dashpod Interfaces’ and unless the Payment Gateway provider passes the information to us; we just get pass, hold or fail message from our payment gateways. The said information will not be utilized and shared by our payment gateways or ‘Dashpod Interfaces’, unless required for fraud verifications or by law, regulation or court order. ‘Dashpod Interfaces’ will not be liable for any credit/debit card/ net banking fraud. The liability for use of a card/net banking fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.

Fraudulent / Incomplete / Declined Transactions:

Payments for orders can be made through our Online payment methods such as UPI modes, Payment Gateway or with Cash only. We encourage all payments to be made using digital mediums. No other modes of payment are acceptable at any point of time. You undertake to remit the complete payments due to ‘Dashpod Interfaces’ as per the order value agreed while confirming the order. We reserve the right to recover the cost of goods, collection charges and legal expenses from persons using the ‘Dashpod Interfaces’ fraudulently/mischievously; ‘Dashpod Interfaces’ reserves the right to initiate legal proceedings against such persons for fraudulent/mischievous use of the ‘Dashpod Interfaces’ and any other unlawful acts or acts or omissions in breach of these terms and conditions.

We, as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly due to decline or authorization for any Transaction.

Grievance Officer:

Please find below the details of the grievance officer:
Name: AVINASH D
Email: sales@dashpod.in
Address: #251 , 5th floor , Deepthi srinagar , Madinaguda - Hyderabad -500049
Phone: +91 94949 24312

The Grievance Officer is identified above pursuant to the provisions of applicable laws including but not limited to the Information Technology Act, 2000 and the Consumer Protection Act, 2019, and the Rules enacted under those laws.